{"id":1365,"date":"2017-01-27T00:00:00","date_gmt":"2017-01-27T00:00:00","guid":{"rendered":"http:\/\/www-staging.carta.com\/sg\/blog\/feature-release-contacting-security\/"},"modified":"2021-03-05T06:58:52","modified_gmt":"2021-03-05T06:58:52","slug":"feature-release-contacting-security","status":"publish","type":"post","link":"https:\/\/www-staging.carta.com\/sg\/blog\/feature-release-contacting-security\/","title":{"rendered":"Contacting security issuers in Carta"},"content":{"rendered":"\n<p><em>If you have questions about securities on Carta, you can now contact the issuer directly from the security. This makes it easier to resolve issues without leaving Carta.<\/em><\/p>\n\n<h5 id=\"contactingtheissuerwhenacceptingasecurity\">Contacting the issuer when accepting a security<\/h5>\n\n<p>When accepting a security, click &#8220;View Details&#8221; to open the security modal:<\/p>\n\n<p><img src=\"https:\/\/www-staging.carta.com\/sg\/wp-content\/uploads\/sites\/9\/2017\/01\/file_d1KsbiKocp-1485476724259.png\" alt=\"\" title=\"\"><\/p>\n\n<p>Select &#8220;Contact issuer&#8221; on the left and enter your message. The issuer will receive an email from Carta letting them know. <\/p>\n\n<p><img src=\"https:\/\/www-staging.carta.com\/sg\/wp-content\/uploads\/sites\/9\/2017\/01\/file_fSoedM2cF0-1485476921781.png\" alt=\"\" title=\"\"><\/p>\n\n<h5 id=\"contactingtheissuerofapreviouslyacceptedsecurity\">Contacting the issuer of a previously accepted security<\/h5>\n\n<p>You can also contact the issuer of a previously accepted security. Click the security ID number and select &#8220;Contact issuer&#8221;:<\/p>\n\n<p><img src=\"https:\/\/www-staging.carta.com\/sg\/wp-content\/uploads\/sites\/9\/2017\/01\/file_puqkpxNISm-1485477103615.png\" alt=\"\" title=\"\"><\/p>\n\n<p>We hope this makes it easier to answer security related questions without having to leave Carta! <\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have questions about securities on Carta, you can now contact the issuer directly from the security.<\/p>\n","protected":false},"author":5,"featured_media":2946,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[7,13],"acf":[],"_links":{"self":[{"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/posts\/1365"}],"collection":[{"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/comments?post=1365"}],"version-history":[{"count":0,"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/posts\/1365\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/media\/2946"}],"wp:attachment":[{"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/media?parent=1365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/categories?post=1365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www-staging.carta.com\/sg\/wp-json\/wp\/v2\/tags?post=1365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}